January 2, 2018, and January 3, 2018
5:45 p.m. (Jan. 2) - 3 p.m. (Jan. 3) CST: Your Widen Collective site may have been unavailable for 15-50 minutes around this time as a result of an issue with Amazon Web Services.
We have taken steps internally to change our operating procedures to greatly mitigate the chance of these events occurring again in the future. We're also working with AWS to ensure that these types of events are communicated to us well in advance so we can inform you of any outage to your services.
Read more about the impact of this downtime and vulnerability remediation here.
November 29, 2017
2:40 p.m. CST: The issue has been resolved by the third party. Previews now display for share links and embed codes. We will be moving off of this third-party provider in mid-January 2018 and will no longer have this dependency at that time.
6:00 a.m. CST: There are some issues with previews displaying for share links and embed codes for PDF and document files, resulting from an outage at a third-party provider used for conversions and previews of these file types. Our development team is investigating the issue.