Assets conflict when a file you're uploading has the same filename as an asset that's already in your site.


Whether or not assets conflict depends on the filenaming strategy used for assets. If they include file extensions, assets with the same filename and different extensions (e.g., tulips.jpg and tulips.tif) will not conflict because the extensions differ. If extensions aren't used, assets with the same filename and different extensions will conflict because the filename before the extension is the same. If tulips.jpg is uploaded and tulips.tif already exists, and extensions aren't used, a conflict will result.


As a site admin, you can choose to have file extensions included or excluded. By default, extensions are excluded. Contact the Widen Central Support team to have extensions included.


Resolve conflicting assets

Conflicting assets can be resolved so assets can be added to your site. They can be resolved in the Conflicted Uploaded Assets table on the Uploads page or, if you're a site admin, in Upload Settings > Upload Assets in the left navigation of the Admin app.


There are several options for resolving conflicting assets:

  • Delete the existing asset
  • View the existing asset's details
  • Rename the existing asset
  • Delete the conflicting asset
  • Rename the conflicting asset
  • Add the conflicting asset as a version
  • Add the conflicting asset and the asset's metadata, categories, and asset groups as a version 

Conflicting assets and upload profiles

You can create upload profiles and set version preferences to automatically add only conflicting assets or conflicting assets and their information as versions upon upload, or to not add conflicting assets as versions at all and have users resolve them.


Do not automatically add conflicted uploads

When you choose this, conflicting assets will not be added as versions of existing assets and conflicts will be listed in the Conflicted Uploaded Assets table for you to resolve. This is where you can add assets as a version or add assets and their information as a version.


Automatically add the version file only for conflicting uploads

When you choose this, conflicting assets will automatically be added as a version of existing assets. The new version will inherit the existing version's metadata. Metadata from the new version will not replace metadata in the existing version and no new metadata from an upload profile or Upload Wizard will be added. The asset will not be listed in the Conflicted Uploaded Assets table.


Automatically add the version file and group information for conflicting uploads

When you choose this, conflicting assets will automatically be added as a version of existing assets. The new version will inherit the previous version's metadata AND any new metadata from the upload profile or Upload Wizard, or if it's mapped from embedded metadata. The asset will not be listed in the Conflicted Uploaded Assets table.


If there's embedded metadata that differs between a conflicting and existing asset, and if you select to add the file and group information, the embedded metadata is not inherited from the existing asset's embedded metadata.


Note that when a conflicting asset's metadata, categories, and asset groups are identical to an existing asset, you can choose to either add the file only or and the file and group information.