You may want to clear your browser's cache when web pages error or if issues occur while displaying assets. The cache is saved files that your browser retains copies of to produce web pages faster.

As improvements and bug fixes are made to the files behind the scenes, serving up a cached version of a web page may result in errors because the cached version does not have the appropriate coding to function as it should. Clearing the cache allows your browser to request and obtain the latest version of the file or web page.
 
The cache is cleared differently in each 
supported browser.
 

Chrome

  1. Click Chrome in the menu bar. (Note: Alternately, chrome://settings/clearBrowserData can be entered into the browser bar.)
  2. Select Clear Browsing Data.
  3. In the Obliterate the following items from dropdown, select the desired time range. To clear the entire cache, select the beginning of time option.
  4. Select the items to clear, like browsing and download history.
  5. Click the Clear browsing data button.

Internet Explorer 9 and higher

  1. Click Tools in the IE menu bar. (Note: If the menu bar is hidden, click Alt to make it visible.)
  2. Click Delete browsing history.
  3. De-select Preserve Favorites website data.
  4. Select Temporary Internet files and website files, Cookies and website data and History.
  5. Click Delete.


Firefox

You can clear the cache in Firefox in either the History menu or through Preferences.
 
In the History menu:
  1. Click History in the Firefox menu bar. (Note: If the menu bar is hidden, click Alt to make it visible.)
  2. Click Clear Recent History.
  3. In the time range to clear dropdown, select the desired time range. To clear the entire cache, select the Everything option.
  4. Click the arrow by Details to choose the elements of the history to clear.
  5. Click Clear Now.
 
Through Preferences:
  1. Click the Firefox menu.
  2. Click Preferences.
  3. Click the Privacy option.
  4. Click the clear your recent history link.
  5. In the time range to clear dropdown, select the desired time range. To clear the entire cache, select the Everything option.
  6. Click the arrow by Details to choose the elements of the history to clear.
  7. Click Clear Now.
 

Safari

  1. Click the Safari menu bar.
  2. Click Preferences.
  3. Click the Advanced option.
  4. Check Show Develop in the menu bar.
  5. Click Develop in the Safari menu bar.
  6. Click Empty Caches.

To see advanced options and choose what to delete, select Reset Safari as an alternative.