If you're experiencing issues browsing for assets in the Widen Collective, it may be due to a temporary file stored in your computer's cache or additional web browser plugins or add-ons. To verify if this is the cause, use private browsing mode in a window that doesn't use the cache, plugins, or add-ons.

Chrome (Windows OS)

  1. Click CTRL+SHIFT+N.
  2. You will be presented with a new window stating you are in incognito mode.
  3. Enter the URL for the site in this window and retry to browse.

Chrome (Mac OS)

  1. Click SHIFT+COMMAND+N to open an incognito window.
  2. You will be presented with a new window stating you are in incognito mode.
  3. Enter the URL for the site in this window and retry to browse.

Internet Explorer

  1. Click CTRL+SHIFT+P.
  2. A new tab will display with the message “InPrivate Browsing is turned on...”.
  3. Enter the URL for the site and retry to browse.

Firefox (Windows OS)

  1. Click CTRL+SHIFT+P.
  2. You will be presented with a new window stating you are in private browsing mode.
  3. Enter the URL for the site in this window and retry to browse.

Firefox (Mac OS)

  1. Click SHIFT+COMMAND+P.
  2. You will be presented with a new window stating you are in private browsing mode.
  3. Enter the URL for the site in this window and retry to browse.

Safari (Mac OS)

  1. Go to the Safari menu.
  2. Choose the Private Browsing... option.
  3. Click OK when prompted with a confirmation message that states, "Do you want to turn on Private Browsing Mode?"
  4. Enter the URL for the site and retry to browse.